Recycling Scammer

Since moving into my new house, I've been excited about the prospects of having community curbside recycling. Unfortunately, Calgary isn't installing a City Wide program like this till 2009 (rednecks much???) But there is a small local buisnesses within Calgary that do offer recycling services. (I googled to find it. Maybe that was my first mistake! I have too much faith in the internet!! I won't even post the link... that would be like Free advertising for them!) I looked over their list of items they recycle, and I was pleased that they took so many things (including Pizza Boxes, WOW!) Also, they accepted payments via Paypal! ("Sweet, I can pay now and have my recycling picked up next week!"... was my thinking.)
WRONG!
Apparently, I overlooked the "Areas that they service" and unfortunately my area does not fall in their jurisdiction. :(
So WHY didn't the company look at my address right off the bat, and realize I was out of their area of service and quickly rectify the situation and NOT accept my payment?

I have to go through this stupid rigamaroll now in order to get my money back, and they want to take all these service fees off the top! BOGUS! I really am mad about this. Last night I fired him off a rather lengthy email yesterday explaining my distaste for the situation and how it's been handled thus-far... I will be in contact with a higher power soon. Hopefully he's not such a d*ck...